Privacy Policy – he777game Data Protection Commitment

he777game is an online gaming platform accessible at https://he777game.bet. We operate across Pakistan, providing live card games, crash games, virtual sports, and related gaming services to registered players. For the purposes of this Privacy Policy, he777game is the data controller — meaning we are the entity responsible for deciding how and why personal data related to your use of our platform is processed.

This Privacy Policy applies to all personal information collected through the he777game website, any associated communications (including email and support chat), and any other channel through which you interact with our service. It applies to registered account holders and to visitors who browse the platform without registering.

This policy should be read alongside the he777game Terms and Conditions, which are available at /terms-conditions. Together, these two documents set out the full framework governing your relationship with he777game.

he777game collects personal information in the categories set out below. We collect only what is genuinely necessary for the purposes described in Section 4.

Personal data reaches he777game through three main channels:

• Directly from you — when you register an account, complete identity verification, make a deposit or withdrawal, use live chat or email support, or respond to any he777game communication.
• Automatically through your use of the platform — our systems automatically record technical and usage data when you visit the site, whether logged in or not. This includes IP addresses, browser fingerprints, session timestamps, and navigation patterns.
• From third-party service providers — identity verification providers may return data about the validity of documents you submit. Payment processors confirm transaction outcomes. Fraud detection services may flag unusual activity patterns associated with your device or IP address.

he777game does not purchase personal data from data brokers or third-party marketing lists. We do not receive personal data about you from social media platforms unless you choose to link such an account to he777game (where that feature is available).

Every piece of data that he777game processes has a specific purpose. The table below sets out the main uses of your personal information.

he777game processes personal data on the following legal grounds, depending on the specific use:

• Contract performance — most data processing at he777game is necessary to fulfil our obligations under the account agreement. Processing your deposits, settling game results, and managing your withdrawals all fall into this category.
• Legal obligation — we are required by law to verify player identities, retain transaction records for defined periods, and cooperate with lawful requests from regulatory and law enforcement authorities. Processing for these purposes is not optional.
• Legitimate interests — fraud detection, platform security, and responsible gaming monitoring are activities where he777game has a genuine business interest in processing data, balanced against your privacy interests.
• Consent — where we send optional marketing communications, we will do so only where you have indicated you are happy to receive them. You can withdraw this consent at any time.

he777game does not sell personal data. We share it only in the circumstances described below, and only to the extent necessary for the stated purpose.

• Payment processors — Easypaisa, JazzCash, NayaPay, SadaPay, and bank partners receive the transaction data necessary to process your deposits and withdrawals. They operate under their own privacy frameworks and are bound by contractual obligations regarding data use.
• Identity verification providers — when you submit CNIC or passport documents for account verification, these are processed by a certified third-party verification service. The provider confirms document validity and returns a result to he777game. Document images are handled in accordance with the provider's data retention policies.
• Fraud prevention and security services — device data, IP addresses, and transaction patterns may be shared with fraud detection services to identify unusual activity patterns that may indicate account compromise or platform abuse.
• Regulatory and legal authorities — where required by applicable law, court order, or lawful regulatory direction, he777game will disclose the minimum personal data required to comply. We do not make such disclosures voluntarily beyond our legal obligations.
• Technology service providers — platform infrastructure providers, hosting services, and analytics tools may process data as part of running the platform. All such providers are contractually bound to use data only for the specified purpose and to maintain appropriate security standards.

he777game retains personal data for as long as is necessary to fulfil the purpose it was collected for, or as required by law. General retention periods are as follows:

• Active account data — retained for the duration of your account's active status plus a defined period after account closure, to satisfy regulatory record-keeping requirements.
• Transaction and bet records — retained for a minimum of five years from the date of the transaction, in line with standard financial record-keeping requirements.
• Identity verification documents — retained for the duration of the account relationship plus five years after closure.
• Support communications — retained for three years from the date of the conversation, or longer if the communication relates to an ongoing dispute or investigation.
• Technical and usage data — aggregated and anonymised data may be retained indefinitely for analytical purposes. Data that can identify an individual is deleted within 24 months of collection where no other retention requirement applies.

When retention periods expire, data is deleted securely or anonymised so it can no longer be linked to an individual. If you close your he777game account, we will confirm the applicable retention periods for your specific data upon request.

he777game uses cookies and similar technologies on its platform. Cookies are small text files stored on your device that help the platform function correctly, remember your preferences, and gather analytics data. Here is a breakdown of what we use and why:

You can manage non-essential cookies through your browser settings. Disabling essential cookies will prevent the he777game platform from functioning correctly. Most browsers allow you to view, block, or delete cookies through their settings menus — the exact steps vary by browser.

Data security at he777game is taken seriously. The following technical and organisational measures are in place to protect the personal information we hold:

• Encryption in transit — all data exchanged between your device and the he777game platform is encrypted using TLS (Transport Layer Security). The padlock icon in your browser address bar confirms this is active.
• Encryption at rest — sensitive data stored in our systems — including identity documents and payment details — is encrypted using strong cryptographic standards.
• Access controls — internal access to personal data is restricted to team members who need it to perform specific job functions. Access is logged and reviewed regularly.
• Regular security assessments — our platform undergoes periodic security reviews to identify and address vulnerabilities before they can be exploited.
• Incident response — in the event of a data breach, he777game has a documented response procedure. Affected users will be notified within the timeframes required by applicable obligations.

You have the following rights regarding the personal data he777game holds about you. To exercise any of these rights, contact us at support@he777game.bet. We aim to respond within 30 days.

he777game is strictly an adults-only platform. Players must be 18 or older to register and use the service. he777game does not knowingly collect personal data from anyone under the age of 18.

If we discover or are notified that an account belongs to a minor, we will immediately close the account, void all activity, return any deposited funds to the payment method used, and permanently delete the personal data associated with the account. Parents or guardians who believe a minor may have registered at he777game should contact us at support@he777game.bet immediately.

he777game may send you communications about platform updates, new games, promotions, and relevant account information. The nature of these communications depends on your preferences:

• Account and transactional messages — emails and notifications about your account status, deposit confirmations, withdrawal updates, and security alerts are sent as part of the service. These cannot be opted out of as long as your account is active because they relate directly to your account operations.
• Promotional communications — messages about bonuses, new games, VIP Club offers, and promotions are sent only where you have indicated a preference to receive them. You can opt out at any time by contacting support or using the unsubscribe option in any marketing email.

he777game does not sell or share your contact details with third parties for the purpose of marketing their products to you. Any marketing you receive will be from he777game about he777game's own services.

The he777game platform does not include outbound links to external websites as part of its standard content. Where any link to a third-party resource is present — for example, a payment provider's own site — please be aware that he777game has no control over the privacy practices of that third party. We encourage you to read the privacy policy of any third-party service you access separately from he777game.

This Privacy Policy applies solely to the he777game platform and to data processed by he777game or its contracted service providers acting on our instructions. It does not govern the data practices of independently operated third parties.

he777game reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or platform features. When a material change is made, we will notify registered players through a platform notification displayed at login, and by email where we hold a verified address for the account.

The updated policy will take effect on the date shown in the "Last updated" notice at the top of this page. Continuing to use he777game after an update constitutes acceptance of the revised policy. If you do not agree with a change, you should stop using the platform and contact us to close your account before the updated policy takes effect.

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how he777game has handled your personal information, please contact us. We will respond to all privacy-related queries within two business days.

• Email: support@he777game.bet
• Subject line: Use "Privacy Request — [your registered phone number]" to ensure your query is routed correctly
• Response time: We aim to respond within 2 business days. Formal data subject requests (access, erasure, etc.) will be acknowledged within 5 days and fully resolved within 30 days.

If you are dissatisfied with our response to a privacy concern, you have the right to escalate the matter to the relevant data protection authority or consumer protection body applicable in your jurisdiction. he777game will cooperate fully with any such investigation.